From you or the General Register Office (at your request) | Name, email, address & phone number | Administer your purchase, e.g. identification and age verification, receive the order and deliver the product | Performance of contract | 7 years |
From you | Name, email and any other personal data you choose to share with our customer support | Provide customer support | The processing is necessary for our legitimate interest in providing customer support at request (legitimate interest) | 7 years |
From you | Name, email, technical data, e.g. IP address, unique device ID, browser, other data from cookies or similar tracking technologies, online behavior, e.g. what products you have purchased | Analyse your online behavior, personalise and send marketing to you | The processing is necessary for our legitimate interest to market our products and services (legitimate interest) | 3 years |
From you | Name, email and any other information you provide in connection with the contest | Administer the contests you choose to participate in | The processing is necessary for our legitimate interest in providing customer contests (legitimate interest) | 3 years |
From you | Personal data you have provided in a review, e.g. name | Share reviews with other customers and customise our products and our offering | The processing is necessary for our legitimate interest in sharing reviews and adapt products based on such reviews (legitimate interest) | Until the product is discontinued in our assortment |
From you | Name, email, information regarding your purchase and use of the product | Administer returns | Performance of contract | 1 year |
From you, via camera surveillance or via cookies on our website | Purchase and order history, personal identity number or coordination number, video and audio recordings, technical data, such as IP address, unique device ID, browser, other data from cookies or similar tracking technologies, online behavior e.g. purchased or viewed products on our website or on one of our websites | Prevent misuse of our websites, services or products and to prevent crimes, such as fraud | The processing is necessary for our legitimate interest to ensure that our products and services are used in accordance with our terms and conditions and applicable law (legitimate interest) | 3 years |
From you | Name, email, information about your purchases | To fulfil legal requirements, e.g. legislation regarding returns, accounting, tax and product safety | The processing is necessary for compliance with our legal obligations | As long as is required by law |
From you | Name, email, information about your purchases | Protect our legal interests, e.g. in case of non-payment | The processing is necessary for our legitimate interest in protecting our legal interests, e.g. to receive payment (legitimate interest) | 7 years |
From you | Information shared during the purchase in a shop | Analyse purchasing behavior, customise and send marketing to you | Consent | 3 years |